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Four Tips for Resident Retention

Posted by Lauren Ventura on Oct 31, 2017 11:13:34 AM

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Did you know the cost of turnover, on average, is equivalent to three months of rent? When it comes to multifamily apartment management, filling open units is only the beginning. The hard work begins with resident retention

There are a number of ways to foster resident retention—after all, the longer a good resident is living in your community, the easier it is for you to manage. Throughout this post, we offer four tried-and-true ways to keep residents and prevent churn.

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Topics: Social Media Optimization, Reputation Management, Multifamily

How Social Proof Enhances Your Property's Online Reputation

Posted by Lauren Ventura on Oct 12, 2017 2:01:00 PM

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It’s not uncommon during an apartment hunt, you’ve most likely checked Yelp, or other reviewing platforms, to see if the property you’re interested in has positive or negative reviews. And guess what: your potential residents are doing the same exact thing.

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Topics: Reputation Management, Multifamily

New Product Launch: Reputation Management

Posted by Steven Ozbun on Feb 13, 2017 12:24:52 PM

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We are thrilled to announce the launch of a cutting-edge reputation management solution specifically designed for apartment communities. The new product, which is now available for multifamily professionals, provides a platform for apartments to improve their online reputation and customer sentiment by allowing them to generate reviews, monitor different review channels, and ensure accurate listing.

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Topics: Reputation Management